Section IV Writing
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1) make a complaint, and
2) demand a prompt solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use “Zhang Wei”instead.
Do not write the address. (10 points)
答案：Section Ⅳ Ⅳ Writing
Dear Sir or Madam,
I am writing to make a complaint against your product quality. I bought an electronic dictionary from your online store last week butI found something wrong with its quality when I first used it. So I am writing this letter to complain against the flaws in your product.
To begin with, when I turn it on, all I got was a fuzzy screen, which was completely unacceptable. Secondly,I did not find the original equipment battery promised free of charge in the advertisement posted on the homepage of your shop.
Therefore, I would like to either change the electronic dictionary for a new one or receive a refund for it. I would be most grateful for your help.